Linking contextual tickets helps you keep track of progress and send prompt and consistent responses. Whether you need to track a ticket that requires work from multiple teams, or if you need to track the same issue for numerous customers, parent-child ticketing makes it easy to stay organized. You can open a primary ticket known as the parent ticket, and link secondary subordinates called child tickets to easily keep track of issues. For example, let's say your product is facing an unexpected outage and customers need answers. They will expect you to inform them about what is affected, if they need to change their usage, and when to expect an update. This information must be communicated promptly without allowing tickets to slip through the cracks. You can use the parent-child ticket relationships to link such tickets and track them better.
Zoho offers a comprehensive suite of award-winning on-line business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software
You need to be signed in to report inappropriate content. Alternatively, you could drop us a message at abuse@eu.zohomarketplace.com explaining the situation.
Now, share this app privately just by sending them an email
To
Hello,
I would recommend you to try Parent Child Ticketing for Zoho Desk. It would add a lot more value to your Desk account.
You can install the app in just two easy steps. Click on 'Install now' button.
Sincerely, null
You will be able to share this app only after it is published.
You will be able to report issues regarding this app only after it gets published.
You will be able to request for demo regarding this app only after it gets published.
Would you please take a moment to leave us a review of your experience?
Note: Your review, along with your details (name and profile photo), will be visible to all users. The vendor will be notified (upon approval after the moderation process). They may contact you for further information to enhance their application. The review will be visible in all data centers where the extension is available.
Note: Your information (name and email-id) will be shared with respective vendor upon successful purchase.
Share Your Feedback
×
Thank you for sharing your feedback!
Your review of the extension Parent Child Ticketing for Zoho Desk will undergo a moderation process and then be posted (if approved) within a few business days.
Your comment of the extension Parent Child Ticketing for Zoho Desk will undergo a moderation process and then be posted (if approved) within a few business days.
Payments have not been opened up for users in the EU yet. However, you can mail us at sales@eu.zohomarketplace.com to continue with the purchase.
Only admins can install or purchase this app. Please contact your organization admin for more information.
Portal Name :
Please login to submit your comments
Please login to your account.
We're sorry that you've decided to cancel your subscription for the . Please let us know why you're cancelling this service, so we can try and help resolve the issue.
The extension did not work.
It did not function as described.
I have found an alternative that does the job better.
I didn't receive adequate support or help resources to utilize this extension fully.
I am no longer using its parent product.
Other. Please specify.
Subject
Subject cannot be blank
Details
Message cannot be blank
Your review successfully sumbitted. Thanks for the feedback
Are you sure you want to delete the developer?
App Name
Vendor Name
Receive promotions
You have not subscribed to receive offers or promotions from any vendor.
You can add a new developer only after updating your company profile.
Kindly click on Update in company profile tab to proceed further.
Payment facility is not available in your region yet. However, you can mail us at sales@eu.zohomarketplace.com to continue with the purchase.
This extension is not available for your region. Please mail us at sales@eu.zohomarketplace.com for more information.
You are unauthorized login to this portal. Please check your portal URL.